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Professional Training Institute in Ireland
CMD GroupCMD GroupCMD Group
(Monday - Friday)
info@cmd.ie
Collooney, Sligo
CMD GroupCMD GroupCMD Group

Supervisory Management

This course is for people who are new supervisors or who are interested in a supervisory position, as well as those who are lead hands or part-time supervisors without a great deal of authority. This workshop is designed to help participants overcome many of the supervisory problems they may encounter as a team leader.

Learning outcomes

  • Clarify roles and responsibilities of the new job.
  • Adjust to the new role with confidence and an assurance you can handle the position.
  • Develop skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Develop a technique for giving employees clear instructions.
  • Identify techniques to deal with employee challenges, such as hostility, complaints, and laziness.
  • Understand the importance of developing good relationships with employees and peers.

Modules

Making the Transition, Responsibilities of a Supervisor, Setting Goals, Planning for Success, Listening Skills, Asking Questions, Giving Feedback, Ask for What You Want, Giving Instructions, Orders, Requests, and Suggestions, Managing Conflict, Dealing with Difficult Employees, Dealing with Others, The Reciprocal Quality of Relationships

Cost & Funding

This course costs €130

Funding assistance may be available for this course, please contact us at 071 9130742 for further information in relation to funding.

Dates for this course are October 2nd & 9th 2020

Sessions are through Zoom at 10am – 1pm

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email info@cmd.ie or call 00353 71 9130742 for more information

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Melbourne, Australia
(Sat - Thursday)
(10am - 05 pm)

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