Alternative dispute resolution
Mediation is a method of alternative dispute resolution whereby a neutral third party facilitates a series of private and joint meetings with the parties to identify a mutually acceptable and appropriate resolution.
It is a confidential, voluntary process, which effectively addresses the underlying cause of the issue or conflict. As Mediators, we create the environment for encouraging dialogue between the parties to the dispute. The final outcome of mediation is agreed by the parties, not the mediator.
Mediation works because it begins with the assumption that both parties are ready to try and resolve the dispute.
Litigation, in order to resolve disputes, can bring with it an atmosphere of hostile relationships and increased breakdown in communications. Mediation lends to a more informal communication process with less emphasis placed on people “rights and entitlements” and more emphasis on possible compromise and solutions.